Law Enforcement Guidelines
Dear MEXCers,
These operational guidelines are for law enforcement officials seeking MEXC's cooperation relating to its user's information and/or assets. Please note that these guidelines may change at any time and from time to time, in MEXC's absolute sole discretion.
Before requesting for user information, you have to be approved an access to MEXC Law Enforcement Online Request System (the “LEORS”), each request for access is generally reviewed within 15-20 business days. It may take more than 20 business days for certain cases depending on the complexity and volume thereof.
All requests and official documents must be submitted in English or accompanied by a certified English translation. MEXC does not process requests made in other languages.
IMPORTANT: Requests to MEXC through this system may be made by governmental entities or juridial bodies authorized to obtain evidence in connection with official legal proceedings pursuant to applicable laws ONLY. By requesting access, you acknowledge and undertake that you are an official of a governmental or judicial body duly authorised to make the appropriate requests. MEXC reserves the right to refuse processing any unauthorized requests, and such unauthorized requests may lead to prosecution and referral to the appropriate enforcement agencies.
Request for User Information
Authorized law enforcement may send a request for user information through the LEORS following a request for access has been approved.
A request for user information must comply with applicable laws. A warrant, court order, or its local equivalent, is required to compel the disclosure of user information.
In certain cases, we may require more information to ensure that the release of information complies with our obligations relating to information security and data protection.
IMPORTANT: Please note that unless specified in a formal legal request (such as a warrant or a court order), we may notify the relevant user of the request before disclosure of any personal data.
Information Preservation
We will take steps to preserve user information in connection with official judicial investigations for 60 days upon our receipt of a formal legal request. If an extension for the preservation period is needed, you may submit formal preservation extension requests through LEORS System.
Asset Preservation and Freezing Order ('Order')
If a valid Order(s) is requested by an Authorised law enforcement agency or judicial body, we may take necessary actions to suspend and freeze user's account.
We require that ALL Order(s) requests clearly specify the duration for which restrictions on the user's account should remain effective.
We may suspend and freeze users' accounts for a maximum period of 30 days unless otherwise specified in the Order(s). If no explicit instructions are provided regarding the suspension period, we will proceed to lift all restrictions placed thereupon.
Asset Recovery
We will only comply with lawful decisions from a competent judicial body (ie. Court Order) regarding the return of user assets that is subject to proceedings. We do not recognise requests to return/recover assets made by law enforcement agencies alone.
We will require official documents to verify the identity of the authorised official(s) handling the return of assets. Further instructions will be given prior to the return of assets.
Notes
Acceptance of law enforcement requests through LEORS is for convenience and does not waive any objections, including lack of jurisdiction or improper service.
We will not review or respond to requests sent by non-law enforcement officials through LEORS.
Complying with law enforcement request does not waive any rights and arguments MEXC has, including disputing competency of respective jurisdictions.
MEXC may undertake independent review on the validity of any information and documents received from LEORS, and may assess, in MEXC's absolute sole discretion, whether compliance therewith contradicts with MEXC's obligations towards its users, under the User Agreement, Privacy Policy, respective Legal Documents, and the applicable laws.
Any references to processing time herein are for informational use only and MEXC makes no guarantee that response will be given within this period of time.
MEXC
August 3, 2023