Dear MEXCers,

Recently, we have discovered some phishing websites and fake MEXC apps. Please stay vigilant and avoid clicking on suspicious links from unofficial channels. Also, please refrain from downloading any unofficial MEXC apps. To ensure the safety of your assets, it is essential to set up Google Authenticator and use it when prompted on the official MEXC website.

Additionally, we have received reports of malicious individuals impersonating MEXC staff and creating online communities on platforms like WeChat, Telegram, etc., to solicit MEXC accounts, passwords, security verification codes, and other information from our users. We will like to emphasize that MEXC staff will never ask users for account passwords, SMS verification codes, Google Authenticator codes, or any sensitive information in any form. If you encounter any suspicious requests, please report them to the official MEXC channel.

For any assistance or inquiries, please log in to the official MEXC website and click on the Online Customer Service button at the bottom right of the homepage. You can enter your questions there or send an email to the official customer service mailbox: service@mexc.com.