Articles in this category

New User Guide for Depositing on the App

1. Open the MEXC app and click on [Wallets] - [Spot] - [Deposit].


2. After the page redirects, please select the crypto you want to deposit. You can search for your crypto here, too. In this example, we will use "USDT".



3. After entering the deposit page, please select the transfer network. In this example, we will use "SOL" as the network. Once you select the network, the deposit address and QR code will be displayed.

*When you select the transfer network, please make sure that the chosen network matches the withdrawal platform's network. For example, if you select the ERC20 network on MEXC, you should also choose the ERC20 network for withdrawals on the withdrawal platform. Selecting the wrong network can result in a loss of funds.
*Before proceeding, you also need to verify the token contract address. Please make sure that the asset contract address you are depositing matches the token contract address supported by MEXC. Otherwise, your assets may be lost. To check the complete contract address, you can click on the end of the crypto's contract address to view the full address.




If you have never received a deposit address before, please click on [Tap to generate address] to obtain the token deposit address for the corresponding network.


4. Please click the copy icon button or scan the QR code to input your deposit address into the withdrawal address field on the withdrawal platform. Follow the withdrawal platform's requirements to initiate the withdrawal request.


5. After initiating the withdrawal request, the token deposit requires blockchain confirmations. Once the blocks are successfully confirmed, the deposit will be credited to your account. Please check your Spot account.

You can also click the Notepad icon button in the upper right corner of the deposit interface to view your historical deposit records.


Reminder:
Some tokens and networks, such as USDT-EOS, require users to fill in both the address and MEMO fields simultaneously. When you see this prompt, please make sure you have entered both of these fields. Otherwise, your deposit funds may be lost!



Things To Note When Depositing:

  • Please select the crypto/chain correctly, or your assets may be lost.
  • Please note that some cryptocurrencies have a minimum deposit amount. If your deposit amount is below the minimum, your assets will not be credited, and refunds may not be possible.
  • Once your deposit is initiated, it requires confirmations from the entire network node. The time required for the confirmations may vary depending on the current traffic on the blockchain and its network. Please verify the deposit address before each deposit, as a small percentage of tokens may change their deposit address due to upgrades or contract address changes.