If you come across any problems while using MEXC OTC trading, please feel free to submit this ticket. To expedite the resolution of your issue, kindly include the following relevant details, and we will respond to you via email at the earliest opportunity.

[P2P Issues] 1. Transaction Order Number 2. Proof of Transfer/Non-Receipt of Funds
[Global Bank Transfers] 1. Transaction Order Number 2. Payment Amount/Bank Account (IBAN) 3. Screenshots of the Issue
[Financial/Credit Card Issues] 1. Transaction Order Number 2. Screenshots of the Issue 3. Last Four Digits of the Payment Card
[Third-Party Transactions] 1. Transaction Order Number 2. Screenshots of the Issue
[MEXC Card] 1. Screenshots of the Issue